All Samira Buchi New York sales are final and are not returnable.
We will, however, accept a return or exchange for any handbag that has been defected due to the fault of the manufacturer.
Because of our strict returns policy, we encourage anyone with concerns or questions to please email our studio at firstname.lastname@example.org within 48 hours of receiving their new handbag. We will respond to all inquiries as quickly as possible.
Each bag is handcrafted to order. All designs and colors offered are available as long as they are visible on the Samira Buchi New York website.
There is a three to four month processing time from the point of sale to delivery, as each bag is intricately built for each client.
If an ordered product proves to be unavailable for reasons beyond the control of Samira Buchi New York, the customer will be notified by e-mail. The order will be canceled and no bank debit will be made.
If an item is unavailable for reasons beyond the control of Samira Buchi New York, you will be notified by e-mail, the order will be canceled and no bank debit will be made.
We offer free (USPS) shipping, 2-8 business days, to all the contiguous 48 U.S. states.
International shipping is not inclusive of duties and taxes. Customers are responsible for any customs fees, taxes or duties that may apply upon delivery.
Once your checkout is completed, your purchase will be final, your order will be confirmed, and the crafting process of your bag will begin.
Samira Buchi New York bags are handcrafted with Semi-Aniline leather and come unlined with a soft suede-feeling interior. Each hide is handpicked for its special quality and incredible feel. Although strong and durable, each bag is delicate to the touch and must be cared for. Scratches and scars may occur. The life of leather is a natural evolution which makes each bag unique and carries with it it’s own spirit.
To protect the natural changes of the leather surface of your bag, we urge caution when around watery or oily substances and solvent.
For any additional questions regarding care, please email us at email@example.com